VenueWSManage your account, password and sign-ins
See your profile, change your password, and sign out of every device at once.
1 min readOpen in VenueWS
Open My account
Click My account at the bottom of the sidebar, under your name. The Profile card shows your Name, Email, Workspace and Role.
Change your password
- Under Password and sign-in, click Change password.
- On the secure sign-in page, enter your current password, then the new one.
- You come back to My account. Use the new password next time you sign in.
VenueWS never sees your password — it's handled on the secure sign-in page.
Forgot your current password? Sign out and use Forgot your password? on the sign-in page. See Reset a forgotten password.
Sign out of all devices
Lost a phone, or signed in on a shared computer?
- Click Sign out of all devices.
- Confirm with Sign out everywhere.
Every browser and phone signed in as you is signed out right away, including the one you're using. Scanners paired to a venue keep working — they don't use your login. See Pair a scanner.
Close your account
The Close account section at the bottom lets you leave VenueWS or, for Admins, close the whole workspace. Read Close your account or workspace before you do.
Was this guide helpful?
Related guides
- Reset a forgotten passwordGet a link by email, choose a new password, and sign back in.
- Close your account or workspaceLeave VenueWS yourself, or close the whole workspace — and restore it within 30 days if you change your mind.
- Set up the door team's phonesSend your door team one link: each opens it once on their phone and it's a scanner — no app, no account, no password. On event day they tap the icon.