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Step-by-step guides for every part of VenueWS — from your first event to the last guest through the door.
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Popular guides
- Your first event, start to finishA checklist from an empty venue to guests walking through the door.
- Invite a guestIssue one guest their QR invitation, with an optional email, phone, party size, table and entry window.
- Import guests from a spreadsheet (CSV)Issue a whole guest list at once from a CSV file or a Shopify orders export, preview it first, and re-import safely to update.
- Set up the door team's phonesSend your door team one link: each opens it once on their phone and it's a scanner — no app, no account, no password. On event day they tap the icon.
- Check guests in at the doorScan guests' QR codes, read the green and red results, and handle parties, re-entry and time windows.
- Build your event pageTurn on the hosted page at /e/<slug> with a welcome, the programme, the address and practical notes, then share its link or QR.
- Invite your team and choose their rolesAdd teammates to your workspace, give each one the right role, limit staff to certain venues, and remove people who no longer need access.
- Reset a forgotten passwordGet a link by email, choose a new password, and sign back in.
Browse by topic
Getting started
How VenueWS fits together, your first venue and event.
Events and guests
Create events, invite and import guests, the guest's page.
- Create an event
- Make an event repeat every day or every week
- Invite a guest
- Import guests from a spreadsheet (CSV)
- Import guests and vendors from a file, a photo or text
- Manage an event's guest list
- Send invitations when you're ready
- Invite groups and collect RSVPs
- What your guest sees: the invitation page and QR
- Find your way around an event
- Run an online or hybrid event
Emails and messages
Invitations, reminders, notes and delivery.
At the door
Scanners, check-in, zones, waivers and live attendance.
- Set up the door team's phones
- Check guests in at the door
- Find a guest by name at the door
- Bad signal at the door: scan offline
- Zones and doors
- A guest who hasn't signed the waiver, at the door
- Waivers and consent
- Private guests: no email, no phone, just their name
- Follow attendance live
- Track online attendance
Floor plan and seating
Lay out the room and seat your guests.
Event page and registration
Your public page, self-registration and tours.
Promote and earn
Promotions, vendors and sponsors.
Integrations
Eventbrite, Google Sheets, API, webhooks, Zapier, WhatsApp and Zoom.
Team and account
Roles, settings, your password and getting help.
Plans and billing
Limits, upgrades, passes and invoices.
Can't find what you need?
Write to our team — a person answers, usually within one business day. Urgent issues during a live event go first.